FAQs

Where is my data stored?

Katchr Express is built on the Microsoft Azure cloud. All data storage is in UK data centres.

How does Katchr Express access my company data?

Katchr Express uses a simple downloadable software gateway to read source data from your PMS and load into the Katchr Azure cloud. If your data is already in the cloud, even better, we will integrate with your provider’s cloud API.
Access to data always remains under your control.

How secure is my data?

Microsoft Azure provides a trusted cloud environment, used by organisations big and small around the world – https://azure.microsoft.com/en-us/overview/trusted-cloud/#overview

Katchr is certified to ISO27001, ensuring that we carry out all development, support and services using best practice and to the highest standards.

What source systems are supported?

 Available now

  • Advanced ALB
  • SOS
  • Tikit

Coming Soon

  • Eclipse Proclaim
  • Linetime Liberate
  • Xero
  • Klyant

Want another? Just let us know hello@katchrexpress.com

Also see Katchr Enterprise for options to integrate with any data source. Click to view website.

Can I add data from other sources?

Yes, the Katchr software can support data from virtually any data source. This is beyond the scope of an Express installation, but can be added at a later date.

Can I customise my dashboards?

Yes, Katchr dashboards are fully customisable using the built-in dashboard designer (optional extra).

What happens if my firm grows and I need more than 20 licences?

We would recommend a migration to the Katchr Enterprise solution.

Can I upgrade to an Enterprise solution if required?

Absolutely, once you are on board, up and running with Katchr Express, upgrading to the full Katchr Enterprise experience is straightforward. You will be supported all the way by our experienced customer success team.